Booking conditions

In order to protect the holiday budget of young families, we offer attractive special conditions for children when staying in their parents' room:

• Children up to 3 pay only € 30.00 per day.
• Children from 3 to 8 receive a 50% reduction.
• Children from 9 to 11 receive a 30% reduction.
• Children and teenagers from 12 to 18 receive a 10% reduction.

For a third bed in the room categories Deluxe, Junior Suite, Family Room and Prestige you will receive a 10% discount.

For a reservation with breakfast, €20.00 per night will be deducted from the price indicated.

For single occupancy of a Comfort or Deluxe double room, we reserve the right to charge a surcharge of 75% on the room rate.

Here you will find our extensive 4-star inclusive services.

In order for us to definitively confirm your booking and prepare everything for your arrival, we ask you to send us a deposit. In the event of cancellation within 30 days before the date of arrival, the deposit becomes non-refundable. Therefore, we recommend purchasing cancellation insurance.

CANCELLATION POLICY:
- A cancellation of your stay up to 1 month prior to arrival is free.
- If the cancellation is communicated 30 to 14 days before arrival, we will retain the deposit.
- In case of cancellation less than 13 days prior to arrival we charge 80% of the total price, minus the deposit.
- Late arrival, early departure ore no show we charge the total price.

We recommend you take out our travel insurance policy Hogast directly from our homepage.

NEW YEAR’S CANCELLATION POLICY:
- A cancellation of your stay up to 1 month prior to arrival is free.
- If the cancellation is communicated 30 to 14 days before arrival, we will retain the deposit.
- In case of cancellation less than 13 days prior to arrival we charge 100% of the total price, minus the deposit.
- Late arrival, early departure ore no show we charge the total price.

We recommend you take out our travel insurance policy Hogast directly from our homepage.

Please understand that we do not accept animals in our house to protect guests allergic to animal hair.

We accept cash, EC cards, Visa, MasterCard and American Express.